Terms & Conditions
Scope of Services
Design with Michelle Co. provides brand strategy, visual identity design, website design, website development support, and related creative services, including but not limited to:
• Brand strategy and brand direction
• Logo suite and visual identity design
• Website design and development
• Website copy placement and optimization
• Offer, services, and messaging direction
• Launch support
• Optional upgrades such as email funnel copy, social media direction, or additional design assets
Services are intended to support brand clarity, visual cohesion, online presence, client experience, and strategic business growth. They are not legal, financial, medical, or business management advice.
Client Responsibility
By engaging in any service, you acknowledge that you are responsible for your own business decisions, content, materials, approvals, communication, and implementation.
Design with Michelle Co. provides creative direction, strategy, design, and support. Final decisions, business outcomes, platform subscriptions, third-party tools, and ongoing maintenance remain the responsibility of the client.
Clients are responsible for providing requested materials, including copy, images, logins, brand assets, course content, digital product content, email funnel copy, service details, pricing, testimonials, and any other required information by the agreed deadlines.
Eligibility & Client Fit
Design with Michelle Co. reserves the right to decline, pause, or discontinue services at any time if the project is no longer aligned, productive, respectful, or appropriate for either party.
Projects require timely communication, thoughtful feedback, and clear participation from the client. Delays in providing content, approvals, access, or feedback may result in project timeline changes, additional fees, or rescheduling.
Payment & Pricing
All services must be paid according to the agreed payment schedule outlined in the proposal, invoice, or service agreement.
Pricing, package details, timelines, and service availability are subject to change at any time. Any custom payment plan must be agreed upon in writing before the project begins.
Late payments may result in paused work, delayed delivery, or withholding of final files and website launch until the account is current.
Cancellation & Rescheduling
Project timelines are reserved in advance. If a client needs to reschedule, they must provide notice as soon as possible.
Missed deadlines, delayed feedback, missing materials, or lack of communication may delay the project timeline. If a project is paused due to client delay, a restart fee may apply before work resumes.
Design with Michelle Co. reserves the right to reschedule project timelines if client materials are not provided by the agreed deadlines.
Refund Policy
All sales are final. Due to the custom nature of brand strategy, design, website design, and creative services, refunds are not provided once a service has been booked, work has begun, or a project spot has been reserved.
Payments made toward a project secure time, strategy, creative development, and production. No refunds are given for unused time, changed direction, delayed participation, or client cancellation.
Revisions & Approvals
Each package includes the revision rounds outlined in the proposal or service agreement.
Additional revisions, new requests, changes in direction, or out-of-scope work may require an additional fee.
Client approval of any design, copy, page, or deliverable confirms acceptance of that stage of work. Changes requested after approval may be billed separately.
Website Content, Copy & Course Materials
Clients are responsible for providing their own course content, digital product materials, email funnel copy, legal policies, testimonials, images, and any required written content unless copywriting has been added as a separate upgrade.
Design with Michelle Co. may refine, organize, place, or optimize provided copy for website flow and user experience.
Email funnel copy may be added as a separate upgrade. Design with Michelle Co. does not create online courses, course curriculum, or full digital product content.
Third-Party Platforms & Subscriptions
Clients are responsible for maintaining any required third-party subscriptions, platforms, domains, hosting, email marketing tools, scheduling tools, payment processors, Shopify subscriptions, Showit subscriptions, plugins, or integrations.
Design with Michelle Co. is not responsible for platform outages, software updates, third-party billing, account issues, or changes made by outside providers.
Final Deliverables & Ownership
Final design files, brand assets, and website deliverables will be provided after final payment has been received.
The client owns the final approved brand and website deliverables created specifically for their business once the project is paid in full.
Design with Michelle Co. retains ownership of unused concepts, drafts, creative direction not selected, templates, processes, strategy frameworks, and internal systems.
Portfolio & Promotion
Design with Michelle Co. reserves the right to share completed work, mockups, before-and-afters, testimonials, and project details for portfolio, marketing, educational, and promotional purposes unless otherwise agreed upon in writing.
Confidentiality
All client information, project materials, private business details, and communications are treated with care and confidentiality.
The client agrees not to copy, share, distribute, or reproduce Design with Michelle Co.’s private processes, templates, strategy documents, or internal materials without written permission.
Disclaimer
Design with Michelle Co. does not guarantee specific business, financial, traffic, sales, or social media outcomes.
While every project is created with strategy, intention, and care, results vary based on the client’s business model, audience, offer, pricing, visibility, marketing, consistency, and implementation.
Agreement
By booking, purchasing, or participating in any service offered by Design with Michelle Co. / Michelle Slote, you acknowledge that you have read, understood, and agreed to these Terms & Conditions in full.
